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Frequently Asked Questions
How It Works
What is Couplease?
How does the process work?
Who sees my submitted desire?
Can I submit more than one desire?
How long does it take to receive my plan?
What kind of desires can I submit?
Is there a character limit to my submission?
Can I update my desire after submission?
Is this a matchmaking or therapy service?
Can I interact with others using the platform?
Payment
What is the planning fee for?
How much do I need to pay?
What payment methods are accepted?
Is payment secure?
Can I pay in parts?
Will I get an invoice?
Do I need to pay for registration?
Is GST applicable?
Can I use a promo code?
Is there a subscription model?
Refund
Can I get a refund after submitting?
How do I request a refund?
How long does it take to process a refund?
Will I get a full refund?
Can I modify instead of cancel?
Do refunds apply to all desire types?
Where will my refund go?
Can I escalate a refund issue?
What if I submit by mistake?
Are refunds automated?
Why Trust Us
Who is behind Couplease?
Is my data secure?
Are you a verified company?
Why should I trust you with my dreams?
Do you publish or share desires?
Are you affiliated with any religious or political groups?
What if I still have doubts?
Do you have testimonials?
Can I refer friends?
Why is Couplease different?
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